Quality Policy

YATEEM EYE CENTER &
DAY CARE SURGERY

Yateem Eye Center & Day Care Surgery is committed to provide superior healthcare services that meet applicable regulatory, statutory, and customer requirements by adhering to a quality management system that benefits our customers, employees and shareholders.

To meet our commitment, we must:

  • Meet or exceed our patient’s expectations consistently for service quality and performance;
  • Value our patients through open communication, timely responses and improved efficiency through quality inspection at every stage;
  • Appreciate and foster an environment of trust, integrity, challenge and reward that attracts and retains the qualified medical and support personnel at all levels of the organization;
  • Leverage efficient technology applied to all business processes in order to maintain a competitive advantage;
  • Timely deliver our services by applying the latest technology and ensuring our patient requirements and their expectations are exceeded.
  • Continually improve our processes and systems.

YEC’s quality policy is published and understood by all employees. This policy is reviewed on regular basis to ensure its suitability.

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Naser A. Yateem
Executive President