Quality Policy

YATEEM EYE CENTER &
DAY CARE SURGERY

Yateem Eye Center & Day Care Surgery is committed to provide superior healthcare services that meet applicable regulatory, statutory, and customer requirements by adhering to a quality management system that benefits our customers, employees and shareholders.

To meet our commitment, we must:

• Meet or exceed our patient’s expectations consistently for service quality and performance;
• Value our patients through open communication, timely responses and improved efficiency through quality inspection at every stage;
• Appreciate and foster an environment of trust, integrity, challenge and reward that attracts and retains the qualified medical and support personnel at all levels of the organization;
• Leverage efficient technology applied to all business processes in order to maintain a competitive advantage;
• Timely deliver our services by applying the latest technology and ensuring our patient requirements and their expectations are exceeded.
• Continually improve our processes and systems.

YEC’s quality policy is published and understood by all employees. This policy is reviewed on regular basis to ensure its suitability.