Quality Policy


Yateem Eye Center & Day Care Surgery is committed to provide superior healthcare services that meet applicable regulatory, statutory, and customer requirements by adhering to a quality management system that benefits our customers, employees and shareholders.

To meet our commitment, we must:

  • Meet or exceed our patient’s expectations consistently for service quality and performance;
  • Value our patients through open communication, timely responses and improved efficiency through quality inspection at every stage;
  • Appreciate and foster an environment of trust, integrity, challenge and reward that attracts and retains the qualified medical and support personnel at all levels of the organization;
  • Leverage efficient technology applied to all business processes in order to maintain a competitive advantage;
  • Timely deliver our services by applying the latest technology and ensuring our patient requirements and their expectations are exceeded.
  • Continually improve our processes and systems.

YEC’s quality policy is published and understood by all employees. This policy is reviewed on regular basis to ensure its suitability.


Naser A. Yateem
Executive President